While appointments are encouraged, vendors and visitors will be permitted at HQ or any EDEN site. Please call our main line 216-961-9690 for scheduling.
Visitors and vendors must adhere to all social distancing and COVID-19 requirements, including wearing a face covering. | Questions? Emailedeninfo@EDENcle.organd we will respond.

EDEN, Inc.

EDEN's COVID-Related Operations | Forums | Sign Up to Participate
List a Property with EDEN | Frequently Asked Questions | Resource Library

Landlord Information

EDEN is a private, nonprofit housing development agency designed to increase the number of decent and affordable housing units available in Cuyahoga County. We oversee housing assistance programs that administer rental assistance funds directly to landlords. These subsidies expand housing opportunities for people in need, and help landlords fill vacancies.

Throughout the years, EDEN has established an excellent record of paying rents on-time, and responding to landlords' calls and questions. We welcome the opportunity to invite new landlords to participate in our rental subsidy programs. Rents are based on EDEN's Fair Market Rate guidelines, property location, property condition and amenities.


Message to EDEN Landlords Regarding Operations During COVID-19 Restrictions

Dear EDEN Landlords,

Thank you very much for your partnership and working with our subsidy programs. With the ever-changing information and directives regarding COVID-19, we would like to update you on EDEN's operation plans in 2021.

  1. Essential functions will continue. At this time, we are not anticipating any delays in making timely landlord payments on behalf of our clients, but we will let you know if that changes.
  2. We are accepting visitors at EDEN's headquarters. Appointments are encouraged, but not required. If you need to speak with someone at EDEN, please call our main line 216-961-9690 and advise the receptionist on the reason for your call and to whom you need to speak. They will route you to the appropriate person. If there is no answer, please leave a message and we will respond as quickly as possible.
  3. Visitors are required to follow standard protective protocols: wear a mask, engage in social distancing, and wash hands frequently.
  4. Direct deposit is highly encouraged for all participating landlords. If you have not set up your account, please download the form. You can email the completed form to edenlandlordinfo@edencle.org.

If you have any questions or concerns about your HAP, the program, or your tenants, please contact us via email or phone.

We will continue to be housing people during this time, especially so people can reside in place and maintain social distancing, so if you have any units available please let our staff know so we can help you get vacant units filled. We appreciate your partnership during these challenging times.

Thanks again for your support of EDEN programs and participants.

EDEN Staff
March 2021

 

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2021 Landlord Forums

During these informational sessions, we will focus on the Temporary Rental Assistance Programs or the Permanent Voucher Programs. We will provide program details, information regarding the moving process from start to finish, advertising available units with EDEN, and more. Please join us if you want to learn more about EDEN and the process of renting to our clients.

Landlords, owners, property management and realty companies are all welcome to attend!

Meetings will be held at 1976 W. 79th Street (Emerald Commons), which is directly across the street from EDEN headquarters. Visitors are required to follow standard protective protocols: wear a mask, engage in social distancing, and wash hands frequently.

Temporary Rental Assistance Programs

Permanent Voucher Programs

Landlord Forum Registration Form

Name(s) of those attending:

Email:

Phone:

Date Attending:

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Sign Up to Participate:

landlord

  1. STEP 1: Review the Landlord Welcome Packet
    Never rented with us before? This packet provides details and info you need to get started. It includes a sample contract, minimum inspection requirements, and more.
  2. STEP 2: Complete and Submit the Direct Deposit Form
    Get your monies via direct deposit - complete this form and return it to EDEN.
  3. STEP 3: Complete and Submit the Landlord Disclosure Form
    EDEN requires all landlords applying for a subsidized housing program to complete this disclosure form so that EDEN has the needed information
  4. STEP 4: Complete and Submit a W9 Form
    You need to send us a completed W9 in order to get paid. We also need these for audits. If you have questions, use these samples for how-to help.
    1. Highlighted
    2. Step by Step
    3. Sample
 

 


List a Property with EDEN

Start Sending Us Your Property Listings

landlord and tenantComplete the Property Listing Form under the landlord information section. Completing this form allows for EDEN program's staff to provide unit information to our clients.

When You Are Ready to Rent to a Client

When you and our client are ready to move forward with the renting process of your unit, he/she will give you a Request for Lease Approval (RFLA). Please complete your section and forward it to the client's Housing Specialist or designated Housing Locator.

Once the RFLA is turned into EDEN, you can expect the process to take approximately 3 weeks for the permanent voucher program and approximately 1 week for temporary voucher programs. This assumes, of course, that all documentation is submitted completely and legibly.

Click here for more info.

 

 


Frequently Asked Questions from Landlords

What EDEN programs can landlords participate in?

Within our agency, EDEN offers various voucher programs. Most programs function similarly. The main difference between programs is the length of the voucher. We offer both temporary rental assistance and permanent vouchers.

Temporary programs are designed to help tenants "get on their feet" so that they can comfortably transition to paying their own way. EDEN offers supportive services (such as financial counseling) so that they are successful.

Please consider accepting both temporary and permanent vouchers when deciding which programs you will allow.

How does EDEN determine how much rent should be paid for my unit?

EDEN calculates the rent based on an annual Fair Market Rates publication from the Department of Housing and Urban Development (HUD). Many factors go into determining the rent reasonable amount: number of bedrooms, utilities included, location, etc.).

home inspectionWhat are the inspection requirements when an inspector comes out for the first inspection?

Download the Minimum inspection Standards. This list will give you many of the items our inspectors will be looking for when they inspect your unit.

How quickly is the HQS Inspection completed?

Pending all information is complete on the Request for Lease Approval (RFLA) and the unit is ready for the inspection, the inspection can be completed within 7-10 business days of EDEN receiving the RFLA.

Does EDEN cover additional fees for parking, key deposits or application fees?

No, the tenant would be responsible for paying these fees.

Will you give out my phone number and address to my tenant?

The Landlord's phone number will be listed on approval notices that are sent to both client and landlord. The Landlord's address, however, is not shared with clients.

 

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Who does the tenant pay their portion of the rent?

They pay the landlord directly.

How soon will I receive payment for my first month's rent and security deposit?

Payment will be sent within 3-4 business days of our office receiving the passed inspection booklet.

When should I expect to receive the monthly subsidy payment from EDEN?

Between the 1st and 4th of each month.

Who do I contact if I do not receive a check from EDEN when it is expected?

If your check has not been received by the 10th of the month, call EDEN with your tenant's name and the program they are on to be directed to the correct member of the finance department

What if my tenant is unable to pay their portion of the rent due to a decrease or loss of income?

With the Permanent Programs, rent calculations can be re-done by EDEN with proof of loss of income. The tenant needs to notify EDEN of this change and supply proper documentation.

With the Temporary Programs (Rapid Re-housing) please contact EDEN Administration Staff.

What do I do if there are damages to my property when the tenant moves out?

You will deduct the damages from the security deposit. You must send EDEN documentation and invoices to verify the amount withheld from the security deposit.

If damages exceed the security deposit, please contact the EDEN Landlord Incentive Program.

Who do I contact if I have questions about participating in the programs offered by EDEN?

Please call our landlord information line, 216-961-9690 x319, or email edenlandlordinfo@edencle.org.

 

 


Resource Library for Landlords

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EDEN Landlord Application Documents (one time only)

  1. STEP 1: Review the Landlord Welcome Packet
    Never rented with us before? This packet provides details and info you need to get started.
  2. STEP 2: Complete and Submit the Direct Deposit Form
    Get your monies via direct deposit - complete this form and return it to EDEN.
  3. STEP 3: Complete and Submit the Landlord Disclosure Form
    EDEN Inc. requires all landlords applying for a subsidized housing program to complete this disclosure form so that EDEN has the needed information
  4. STEP 4: Complete and Submit a W9 Form
    You need to send us a completed W9 in order to get paid. We also need these for audits. If you have questions, use these samples for how-to help.

 

Listing a Property Once You Have been Approved

  1. STEP 1: Review the Monthly Maximum Allowances for Utilities and the Fair Market Rents
    These will tell you the monthly dollar allowances for units per bedroom, residence type, location, etc.
  2. STEP 2: Review the Minimum Inspection Requirements.
    Units must meet these minimum requirements in order for a unit to pass.
  3. STEP 3: Complete the Property Listing Form.
    This tells us everything we need to know in order to list your property for our clients..

Making Changes to Our Agreement

  • Change of Ownership Form
    Changing ownership? Complete this form and send to EDEN.
  • Change of Payee Form
    Changing banks or payee information?
    Complete this form and send to EDEN.
  • Rent Increase Request
    Per Ohio Landlord/Tenant Law, a rent increase request can only be made upon the tenant being in the unit for at least 12 months. Also, a request can only be made once every 12 months. Complete this form and send to EDEN.

Landlord Basics

 

 

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness.
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7812 Madison Avenue, Cleveland, OH 44102
Phone: (216) 961-9690
TDD/TTY: 800-545-1833, ext. 873
Fax: (216) 651-4066

 

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All Rights Reserved.

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