While appointments are encouraged, vendors and visitors will be permitted at HQ or any EDEN site. Please call our main line 216-961-9690 for scheduling.
Visitors and vendors must adhere to all social distancing and COVID-19 requirements, including wearing a face covering. | Questions? Emailedeninfo@EDENcle.organd we will respond.
EDEN is a private, nonprofit housing development agency designed to increase the number of decent and affordable housing units available in Cuyahoga County. We oversee housing assistance programs that administer rental assistance funds directly to landlords. These subsidies expand housing opportunities for people in need, and help landlords fill vacancies.
Throughout the years, EDEN has established an excellent record of paying rents on-time, and responding to landlords' calls and questions. We welcome the opportunity to invite new landlords to participate in our rental subsidy programs. Rents are based on EDEN's Fair Market Rate guidelines, property location, property condition and amenities.
Dear EDEN Landlords,
Thank you very much for your partnership and working with our subsidy programs. With the ever-changing information and directives regarding COVID-19, we would like to update you on EDEN's operation plans in 2021.
If you have any questions or concerns about your HAP, the program, or your tenants, please contact us via email or phone.
We will continue to be housing people during this time, especially so people can reside in place and maintain social distancing, so if you have any units available please let our staff know so we can help you get vacant units filled. We appreciate your partnership during these challenging times.
Thanks again for your support of EDEN programs and participants.
During these informational sessions, we will focus on the Temporary Rental Assistance Programs or the Permanent Voucher Programs. We will provide program details, information regarding the moving process from start to finish, advertising available units with EDEN, and more. Please join us if you want to learn more about EDEN and the process of renting to our clients.
Landlords, owners, property management and realty companies are all welcome to attend!
Meetings will be held virtually. After you have registered, you will receive a link to the meeting.
Please note: If you do not have internet access or would simply prefer an alternate format, you can schedule an appointment with one of the Community Housing Agents. Call 216-503-6369, or email email@example.com, to schedule a phone or in-person appointment.
Temporary Rental Assistance Programs
Permanent Voucher Programs
Start Sending Us Your Property Listings
Complete the Property Listing Form under the landlord information section. Completing this form allows for EDEN program's staff to provide unit information to our clients.
When You Are Ready to Rent to a Client
When you and our client are ready to move forward with the renting process of your unit, he/she will give you a Request for Lease Approval (RFLA). Please complete your section and forward it to the client's Housing Specialist or designated Housing Locator.
Once the RFLA is turned into EDEN, you can expect the process to take approximately 3 weeks for the permanent voucher program and approximately 1 week for temporary voucher programs. This assumes, of course, that all documentation is submitted completely and legibly.
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What EDEN programs can landlords participate in?
Within our agency, EDEN offers various voucher programs. Most programs function similarly. The main difference between programs is the length of the voucher. We offer both temporary rental assistance and permanent vouchers.
Temporary programs are designed to help tenants "get on their feet" so that they can comfortably transition to paying their own way. EDEN offers supportive services (such as financial counseling) so that they are successful.
Please consider accepting both temporary and permanent vouchers when deciding which programs you will allow.
How does EDEN determine how much rent should be paid for my unit?
EDEN calculates the rent based on an annual Fair Market Rates publication from the Department of Housing and Urban Development (HUD). Many factors go into determining the rent reasonable amount: number of bedrooms, utilities included, location, etc.).
What are the inspection requirements when an inspector comes out for the first inspection?
Download the Minimum inspection Standards. This list will give you many of the items our inspectors will be looking for when they inspect your unit.
How quickly is the HQS Inspection completed?
Pending all information is complete on the Request for Lease Approval (RFLA) and the unit is ready for the inspection, the inspection can be completed within 7-10 business days of EDEN receiving the RFLA.
Does EDEN cover additional fees for parking, key deposits or application fees?
No, the tenant would be responsible for paying these fees.
Will you give out my phone number and address to my tenant?
The Landlord's phone number will be listed on approval notices that are sent to both client and landlord. The Landlord's address, however, is not shared with clients.
Who does the tenant pay their portion of the rent?
They pay the landlord directly.
How soon will I receive payment for my first month's rent and security deposit?
Payment will be sent within 3-4 business days of our office receiving the passed inspection booklet.
When should I expect to receive the monthly subsidy payment from EDEN?
Between the 1st and 4th of each month.
Who do I contact if I do not receive a check from EDEN when it is expected?
If your check has not been received by the 10th of the month, call EDEN with your tenant's name and the program they are on to be directed to the correct member of the finance department
What if my tenant is unable to pay their portion of the rent due to a decrease or loss of income?
With the Permanent Programs, rent calculations can be re-done by EDEN with proof of loss of income. The tenant needs to notify EDEN of this change and supply proper documentation.
With the Temporary Programs (Rapid Re-housing) please contact EDEN Administration Staff.
What do I do if there are damages to my property when the tenant moves out?
You will deduct the damages from the security deposit. You must send EDEN documentation and invoices to verify the amount withheld from the security deposit.
If damages exceed the security deposit, please contact the EDEN Landlord Incentive Program.
Who do I contact if I have questions about participating in the programs offered by EDEN?
Please call our landlord information line, 216-503-6369, or email firstname.lastname@example.org.