While appointments are encouraged, vendors and visitors are permitted at HQ or any EDEN site. Please call our main line 216-961-9690 for scheduling. | Questions? Email edeninfo@EDENcle.org and we will respond.

EDEN, Inc.

Watch the Video about How You Can Benefit | EDEN's COVID-Related Operations | Orientations | Sign Up to Participate
List a Property with EDEN | Frequently Asked Questions | Resource Library

Property Owner Information

EDEN is a private, nonprofit housing development agency designed to increase the number of decent and affordable housing units available in Cuyahoga County. We oversee housing assistance programs that administer rental assistance funds directly to property owners. These subsidies expand housing opportunities for people in need, and help property owners fill vacancies.

Throughout the years, EDEN has established an excellent record of paying rents on-time, and responding to property owners' calls and questions. We welcome the opportunity to invite new property owners to participate in our rental subsidy programs. Rents are based on property location, property condition and amenities.

For most programs, your asking rent can be approved as long as it is in line with the market and “reasonable.” Many factors go into determining the reasonable amount of rent: number of bedrooms, utilities included, location, etc. If the rent amount being asked—including information about utilities and amenities—is too high for a particular program, we do try to negotiate other options or may be able to refer other households to you. For some programs, EDEN can only approve rent amounts based on an annual Fair Market Rates publication from the Department of Housing and Urban Development (HUD). In all cases, the participant's income is also considered, which is why a unit may be affordable for some, but not others. Your Community Housing Agent can provide more information.

The Safe Housing Program ended in 2021. If you would like to receive announcements for property owners, click here to be added to our announcement list or check back on this page for updates.

Sign Up to Participate:

landlord

  1. STEP 1: Review the Property Owner/Manager Welcome Packet
    Never rented with us before? This packet provides details and info that property owners or their designated agents need to get started. It includes a sample contract, minimum inspection requirements, and more.
  2. STEP 2: Complete and Submit the Direct Deposit Form
    Get your monies via direct deposit - complete this form and return it to EDEN.
  3. STEP 3: Complete and Submit the Property Owner/Manager Disclosure Form
    EDEN requires all property owners or designated agents applying for a subsidized housing program to complete this disclosure form so that EDEN has the needed information
  4. STEP 4: Complete and Submit a W9 Form
    You need to send us a completed W9 in order to get paid. We also need these for audits. If you have questions, use these samples for how-to help.
    1. Highlighted
    2. Step by Step
    3. Sample

List a Property with EDEN

Start Sending Us Your Property Listings

landlord and tenantComplete the Property Listing Form. Completing this form allows EDEN program staff to provide information about your unit(s) to our clients.

When You Are Ready to Rent to a Client

When you and our client are ready to move forward with the renting process of your unit, our client will give you a Request for Lease Approval (RFLA). Please complete your section and forward it to the client's Housing Specialist or designated Housing Locator. Note: EDEN prints out the RFLA form with the tenant information already entered and gives it to the client, who will then give it to you. RFLA forms without the pre-printed information from our database will not be accepted.

Once the RFLA is turned into EDEN, you can expect the process to take approximately 3 weeks for the permanent voucher program and approximately 1 week for temporary voucher programs. This assumes, of course, that all documentation is submitted completely and legibly.

Click here for more info.

 

Property Owner Orientations

During these virtual informational sessions, we will explain the benefits of working with EDEN to increase your income and decrease your vacancy rates. We will provide program details, information regarding the moving process from start to finish, advertising available units with EDEN, and more. Please join us if you want to learn more about EDEN and the process of renting to our clients.

Property owners, property management staff, and realty companies are all welcome to attend!

Forums are scheduled based on registrations. Call 216-503-6369, or email EdenLandlordInfo@EDENcle.org, to register.  

Communicate with our Community Housing Agents

 


Frequently Asked Questions from Property Owners

What EDEN programs can property owners participate in?

Within our agency, EDEN offers various voucher programs. Most programs function similarly. The main difference between programs is the length of the voucher. We offer both time-limited rental assistance and long-term vouchers.

Time-limited programs are designed to help tenants "get on their feet" so that they can comfortably transition to paying their own way. EDEN offers supportive services (such as financial counseling) so that they are successful.

Please consider accepting both time-limited and long-term vouchers when deciding which programs you will allow.

How does EDEN determine how much rent should be paid for my unit?

For most programs, your asking rent can be approved as long as it is in line with the market and “reasonable.” Many factors go into determining the reasonable amount of rent: number of bedrooms, utilities included, location, etc. If the rent amount being asked—including information about utilities and amenities—is too high for a particular program, we do try to negotiate other options or may be able to refer other households to you. For some programs, EDEN can only approve rent amounts based on an annual Fair Market Rates publication from the Department of Housing and Urban Development (HUD). In all cases, the participant's income is also considered, which is why a unit may be affordable for some, but not others. Your Community Housing Agent can provide more information.

home inspectionWhat are the inspection requirements when an inspector comes out for the first inspection?

Download the Minimum inspection Standards. This list will give you many of the items our inspectors will be looking for when they inspect your unit.

How quickly is the HQS Inspection completed?

Pending all information is complete on the Request for Lease Approval (RFLA) and the unit is ready for the inspection, the inspection can be completed within 7-10 business days of EDEN receiving the RFLA.

Does EDEN cover additional fees for parking, key deposits, or pet deposits?

No, the tenant would be responsible for paying these fees.

Will you give out my phone number and address to my tenant?

The property owner's phone number will be listed on approval notices that are sent to both client and property owner or designated agent. The property owner's address, however, is not shared with clients.

 

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Who does the tenant pay their portion of the rent?

They pay the property owner or designated agent directly.

How soon will I receive payment for my first month's rent and security deposit?

Payment will be sent within 3-4 business days of our office receiving the passed inspection booklet.

When should I expect to receive the monthly subsidy payment from EDEN?

Between the 1st and 4th of each month.

Who do I contact if I do not receive a check from EDEN when it is expected?

If you have not received your first rental assistance payment within 30 days of execution of the HAP contract, email EDENeligibility@EDENcle.org with the tenant's name and unit address. If you are an existing property owner and your regular check has not been received by the 10th of the month, email EDENlandlordinfo@EDENcle.org with your tenant's name and the unit address. We will respond within 48 hours.

What if my tenant is unable to pay their portion of the rent due to a decrease or loss of income?

For long-term programs, rent calculations can be re-done by EDEN with proof of loss of income. The tenant needs to notify EDEN of this change and supply proper documentation.

For time-limited programs, please email EDENeligibility@EDENcle.org with the tenant's name and unit address.

What do I do if there are damages to my property when the tenant moves out?

You will deduct the damages from the security deposit(s). You must forward to the tenant the documentation and invoices to verify the amount withheld from the security deposit.

If damages exceed the security deposit(s), please contact the Property Owner Information Line, 216-503-6369, or email EdenLandlordInfo@EDENcle.org. They will determine if there are any additional resources or programs available.

Who do I contact if I have questions about participating in the programs offered by EDEN?

Please call our Property Owner Information Line, 216-503-6369, or email EdenLandlordInfo@EDENcle.org.

 

 


Resource Library for Property Owners

library

 

Special Check Requests

Making Changes to Our Agreement

Property Owner Basics

 

 

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness.
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7812 Madison Avenue, Cleveland, OH 44102
Phone: 216-961-9690
Client Info Line: 216-634-0202
Property Owner Hotline: 216-503-6369
TDD/TTY: 800-545-1833, ext. 873
Fax: 216-651-4066

© 2021-2022. All rights reserved.
Emerald Development and Economic Network, Inc. (EDEN)
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