While appointments are encouraged, vendors and visitors will be permitted at HQ or any EDEN site. Please call our main line 216-961-9690 for scheduling.
Visitors and vendors must adhere to all social distancing and COVID-19 requirements, including wearing a face covering. | Questions? Emailedeninfo@EDENcle.organd we will respond.

EDEN, Inc.

EDEN's COVID-Related Operations | Forums | Sign Up to Participate
List a Property with EDEN | Frequently Asked Questions | Resource Library

Property Owner Information

EDEN is a private, nonprofit housing development agency designed to increase the number of decent and affordable housing units available in Cuyahoga County. We oversee housing assistance programs that administer rental assistance funds directly to property owners. These subsidies expand housing opportunities for people in need, and help property owners fill vacancies.

Throughout the years, EDEN has established an excellent record of paying rents on-time, and responding to property owners' calls and questions. We welcome the opportunity to invite new property owners to participate in our rental subsidy programs. Rents are based on EDEN's Fair Market Rate guidelines, property location, property condition and amenities.

Safe Housing Program

You Can Receive up to $1,000 Reimbursement for Qualified Maintenance Repairs!

drillThrough newly available resources, EDEN can reimburse you up to $1,000 for making maintenance repairs and corrections to pass HQS inspections. This program is limited to units that will be—or are already—rented to a participant of EDEN's programs. 

If your unit fails an HQS inspection:

Keep all receipts for any out-of-pocket costs (including supplies, items, and vendors). Make the identified repairs. As a general rule, repairs and maintenance are eligible for reimbursement, while replacements, renovations and significant fixes are not.

  • Example: repairing a window is eligible; replacing a window is not.  
  • Example: fixing or replacing a faucet is eligible; renovating a kitchen or bathroom is not.
  • Cleaning, pest control, lock repairs, and spot painting are eligible for reimbursement.

Due to funder requirements, specific eligibility cannot be determined until after submission, but we can give you some guidance if you contact our hotline.

Once all repairs are completed, call the original inspector to schedule a new appointment.

When you are ready to submit the application:

After your unit passes inspection, a lease is in place, and an EDEN participant is residing in the unit, click here to complete the Safe Housing Application and submit it with all receipts and documents. EDEN will reimburse you for your eligible costs.

  • For new move-ins, reimbursement will not occur until the tenant has moved in and EDEN has final copies of the lease and any other required documents from both the property owner and tenant.
  • For current participants, reimbursement can occur anytime after the HQS inspection passes and all appropriate documents have been received.
  • Checks will be cut weekly (please note that due to the large volume of requests, the approval and documentation process may take time).
  • Applications will be accepted until December 1st or until funds have been depleted or extended.

Call our Property Owner Hotline at 216-503-6369 or email edenlandlordinfo@EDENcle.org if you have any questions about the program or want to confirm which repairs are eligible.

Click here to print the flyer.

Click here to complete the application.

2021 Property Owner Forums

During these informational sessions, we will focus on the Temporary Rental Assistance Programs or the Permanent Voucher Programs. We will provide program details, information regarding the moving process from start to finish, advertising available units with EDEN, and more. Please join us if you want to learn more about EDEN and the process of renting to our clients.

Property owners, property management staff, and realty companies are all welcome to attend!

Meetings will be held virtually. After you have registered, you will receive a link to the meeting.

Please note: If you do not have internet access or would simply prefer an alternate format, you can schedule an appointment with one of the Community Housing Agents. Call 216-503-6369, or email edenlandlordinfo@EDENcle.org, to schedule a phone or in-person appointment.  

Temporary Rental Assistance Programs

Permanent Voucher Programs

Register for a Property Owner Forum

 


Sign Up to Participate:

landlord

  1. STEP 1: Review the Property Owner Welcome Packet
    Never rented with us before? This packet provides details and info you need to get started. It includes a sample contract, minimum inspection requirements, and more.
  2. STEP 2: Complete and Submit the Direct Deposit Form
    Get your monies via direct deposit - complete this form and return it to EDEN.
  3. STEP 3: Complete and Submit the Property Owner Disclosure Form
    EDEN requires all property owners applying for a subsidized housing program to complete this disclosure form so that EDEN has the needed information
  4. STEP 4: Complete and Submit a W9 Form
    You need to send us a completed W9 in order to get paid. We also need these for audits. If you have questions, use these samples for how-to help.
    1. Highlighted
    2. Step by Step
    3. Sample
 

 


List a Property with EDEN

Start Sending Us Your Property Listings

landlord and tenantComplete the Property Listing Form under the property owner information section. Completing this form allows for EDEN program's staff to provide unit information to our clients.

When You Are Ready to Rent to a Client

When you and our client are ready to move forward with the renting process of your unit, he/she will give you a Request for Lease Approval (RFLA). Please complete your section and forward it to the client's Housing Specialist or designated Housing Locator.

Once the RFLA is turned into EDEN, you can expect the process to take approximately 3 weeks for the permanent voucher program and approximately 1 week for temporary voucher programs. This assumes, of course, that all documentation is submitted completely and legibly.

Click here for more info.

 

 


Frequently Asked Questions from Property Owners

What EDEN programs can property owners participate in?

Within our agency, EDEN offers various voucher programs. Most programs function similarly. The main difference between programs is the length of the voucher. We offer both temporary rental assistance and permanent vouchers.

Temporary programs are designed to help tenants "get on their feet" so that they can comfortably transition to paying their own way. EDEN offers supportive services (such as financial counseling) so that they are successful.

Please consider accepting both temporary and permanent vouchers when deciding which programs you will allow.

How does EDEN determine how much rent should be paid for my unit?

EDEN calculates the rent based on an annual Fair Market Rates publication from the Department of Housing and Urban Development (HUD). Many factors go into determining the rent reasonable amount: number of bedrooms, utilities included, location, etc.).

home inspectionWhat are the inspection requirements when an inspector comes out for the first inspection?

Download the Minimum inspection Standards. This list will give you many of the items our inspectors will be looking for when they inspect your unit.

How quickly is the HQS Inspection completed?

Pending all information is complete on the Request for Lease Approval (RFLA) and the unit is ready for the inspection, the inspection can be completed within 7-10 business days of EDEN receiving the RFLA.

Does EDEN cover additional fees for parking, key deposits or application fees?

No, the tenant would be responsible for paying these fees.

Will you give out my phone number and address to my tenant?

The property owner's phone number will be listed on approval notices that are sent to both client and property owner. The property owner's address, however, is not shared with clients.

 

check

Who does the tenant pay their portion of the rent?

They pay the property owner directly.

How soon will I receive payment for my first month's rent and security deposit?

Payment will be sent within 3-4 business days of our office receiving the passed inspection booklet.

When should I expect to receive the monthly subsidy payment from EDEN?

Between the 1st and 4th of each month.

Who do I contact if I do not receive a check from EDEN when it is expected?

If your check has not been received by the 10th of the month, call EDEN with your tenant's name and the program they are on to be directed to the correct member of the finance department

What if my tenant is unable to pay their portion of the rent due to a decrease or loss of income?

With the Permanent Programs, rent calculations can be re-done by EDEN with proof of loss of income. The tenant needs to notify EDEN of this change and supply proper documentation.

With the Temporary Programs (Rapid Re-housing) please contact EDEN Administration Staff.

What do I do if there are damages to my property when the tenant moves out?

You will deduct the damages from the security deposit. You must send EDEN documentation and invoices to verify the amount withheld from the security deposit.

If damages exceed the security deposit, please contact the EDEN Property Owner Incentive Program.

Who do I contact if I have questions about participating in the programs offered by EDEN?

Please call our Property Owner Information Line, 216-503-6369, or email edenlandlordinfo@EDENcle.org.

 

 


Resource Library for Property Owners

library

EDEN Property Owner Application Documents (one time only)

  1. STEP 1: Review the Property Owner Welcome Packet
    Never rented with us before? This packet provides details and info you need to get started.
  2. STEP 2: Complete and Submit the Direct Deposit Form
    Get your monies via direct deposit - complete this form and return it to EDEN.
  3. STEP 3: Complete and Submit the Property Owner Disclosure Form
    EDEN Inc. requires all property owners applying for a subsidized housing program to complete this disclosure form so that EDEN has the needed information
  4. STEP 4: Complete and Submit a W9 Form
    You need to send us a completed W9 in order to get paid. We also need these for audits. If you have questions, use these samples for how-to help.

 

Listing a Property Once You Have been Approved

  1. STEP 1: Review the Monthly Maximum Allowances for Utilities and the Fair Market Rents
    These will tell you the monthly dollar allowances for units per bedroom, residence type, location, etc.
  2. STEP 2: Review the Minimum Inspection Requirements.
    Units must meet these minimum requirements in order for a unit to pass.
  3. STEP 3: Complete the Property Listing Form.
    This tells us everything we need to know in order to list your property for our clients..

Special Check Requests

Making Changes to Our Agreement

  • Change of Ownership Form
    Changing ownership? Complete this form and send to EDEN.
  • Change of Payee Form
    Changing banks or payee information?
    Complete this form and send to EDEN.
  • Rent Increase Request
    Per Ohio Property Owner/Tenant Law, a rent increase request can only be made upon the tenant being in the unit for at least 12 months. Also, a request can only be made once every 12 months. Complete this form and send to EDEN.

Property Owner Basics

 

 

EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness.
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7812 Madison Avenue, Cleveland, OH 44102
Phone: (216) 961-9690
TDD/TTY: 800-545-1833, ext. 873
Fax: (216) 651-4066

 

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All Rights Reserved.

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